HealthSafe ID

We are changing our sign-in process to use HealthSafe IDTM. If needed, getting yours is quick and easy. 

Date Posted: June 21, 2019


No HealthSafe IDTM? No problem.

Because your security is our top priority at Optum Bank, we’ve updated our log-in process to use HealthSafe ID. This is for account holders only, employers and providers you will continue to log-in the same way. Here are steps to get your HealthSafe ID if you don’t have one yet.

Registration is easy

  • It typically takes less than 5 minutes.
  • You only have to do it once – quickly sign in with your new username and password each time you return.
  • You’ll need to provide your name, birthdate, ZIP code, and phone number and either an employee ID or Social Security Number.
  • We’ll ask you to confirm your email and phone number to keep your account secure.

HealthSafe ID makes signing in easier

Using a HealthSafe ID gives you access to many of your health benefits with just one username and password. No more multiple passwords for multiple sites! Use it whenever you see the HealthSafe ID name.

Not sure if you have HealthSafe ID?  

If you’ve ever had an Optum ID, you can use the same username and password to login. If you’re still not sure, start the registration form and we’ll let you know if your information is already connected to a HealthSafe ID. We can also help you recover your username or password if you forgot.

Need help?

We’re here for you. Call our Customer Service support line at 1-866-234-8913.