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Billing Services for EPS

Online - Sign-in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

C

COBRA and billing services

Phone for participants: 1-866-301-6681 

Phone for employers and brokers: 1-866-343-8902 

E

Electronic Payments and Statements

Online - Sign-in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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Health Advantage: HSA, HRA, FSA, Transportation

Hours:
Monday–Friday, 8 a.m.–10 p.m. ET
Saturday–Sunday, 9:00 a.m.–5:30 p.m. ET

P.O. Box 30516 
Salt Lake City, UT 84130-0516

Phone

Health Advantage: RRA

Hours:
Monday–Friday, 8 a.m.–10 p.m. ET

P.O. Box 30516  
Salt Lake City, UT 84130-0516

Phone

Health Care Providers

Online - Sign-in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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O

Optum Bank

Hours:
Monday–Friday, 8 a.m.–10 p.m. ET
Saturday–Sunday, 9:00 a.m.–5:30 p.m. ET

Automated information is available 24 hours a day.

Need to send general correspondence?
P.O. Box 271629
Salt Lake City, UT 84127-1629

Mailing an HSA check?
P.O. Box 60099
Newark, NJ 07101-8052

Phone

Optum Bank: Transferred Wells Fargo accounts

Hours: 24/7

Phone

P

Provider Support Resources

Online - Sign-in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

U

UnitedHealthcare Optum Bank account holders

Hours:
Monday–Friday, 8 a.m.–8 p.m. ET

Phone

Website

W

Wealth Management

Hours:
Monday–Friday, 8 a.m.–8 p.m. ET

P.O. Box 271629 
Salt Lake City, UT 84127-1629  

Phone