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FAQs

Get answers to common questions about your Optum Bank account.

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Online Account

Sign in to your account to check your balance, make a deposit and more.

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Contact Us

Didn’t find what you’re looking for? Our team is ready with answers.

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Frequent requests

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What’s my balance?

Download the app, call us or sign in to find out.

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My card is lost/stolen.

Sign in to your account to report it.

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I am having trouble logging in.

Use the forgot username or forgot password links.

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I’d like another card.

Order a card online by logging in.

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I have tax questions.

Visit the HSA Tax Center.

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I need my statement.

Sign in to your account to view.

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Not finding what you're looking for? 

Contact Us