It’s all covered.
Everything in the Optum Store is HSA- and FSA-eligible.*
Everything on the Optum Store is FSA- and HSA-eligible. You can use your FSA and HSA card to cover taxes on your products as well.OR
Yes, products are generally priced better than dedicated HSA/FSA stores and are often competitively with pharmacies like CVS/Walgreens. The Optum Store also offers free shipping on all products and free two-day shipping on orders $50+.**OR
No, there is no need to sign in. You can check out as a guest when purchasing items.OR
The Optum Store has its own dedicated customer care support team that can be reached by phone at 1-855-946-4463 or by email at firstname.lastname@example.org.OR
Yes, you can use your Optum Bank FSA or HSA cards at checkout. And for FSA purchases, if you use your Optum Bank payment Mastercard®, you don’t need to submit a receipt for reimbursement — they will be automatically substantiated.OR
Yes, the Optum Store accepts all major credit cards and debit cards. You will have to reimburse yourself when using a personal card. This is usually done through submitting a claim and copies of your itemized receipts.OR
Health reimbursement accounts (HRAs) have different eligibility rules and may not work on the Optum Store.OR
Weather the COVID-19 storm
The CARES Act has classified many over-the-counter drugs, health supplies and menstrual care products as qualified medical expenses, without the need for a doctor's prescription. Stock up on things you and your family need — such as cough drops, bandages, sunscreen and more — on the Optum Store.
*Your FSA plan may exclude reimbursement for certain categories of items. Check your plan for specific coverage details.
**Free and expedited shipping offers are applicable through Dec. 31, 2020, and do not apply to shipping outside of the contiguous United States. Additional shipping restrictions may apply.
The Optum Store is an affiliate of the UnitedHealth Group family of companies.