Welcome to our customer support center
Here you can get answers to your frequently asked questions, download important HSA forms, learn about managing your account online, and more. You can also connect with our customer service team over the phone or online.
Frequently asked questions
Health savings account (HSA) support
Optum Bank: 1-866-234-8913
- Automated information is available 24 hours a day.
- Customer care professionals are available Monday through Friday, 8:00 a.m. to 10:00 p.m.; Saturday and Sunday, 9:00 a.m. to 5:30 p.m.; Eastern time.
Optum Bank: 1-844-326-7967 (for account holders who transferred from Wells Fargo)
- Customer care professionals are available 24 hours a day.
Mailing an HSA check?
P.O. Box 60099
Newark, NJ 07101-8052
Need to send general correspondence?
P.O. Box 271629
Salt Lake City, Utah 84127-1629
Wire and ACH information
To transfer funds to or from your Optum Bank Health Savings Account, you may need the following information.
- Bank routing number (ABA number):
2525 Lake Park Blvd,
Salt Lake City, UT 84120
Health Advantage Suite (HSA, FSA or HRA) support
P.O. Box 30516
Salt Lake City, Utah 84130-0516
MANAGE YOUR ACCOUNT ONLINE
Check your balance, make deposits, pay online, see statements, and more when you log in to your account using our secure website.
Log in now
THINKING ABOUT CLOSING YOUR ACCOUNT?
You don't have to close your account if you switch jobs or no longer have a high-deductible health plan.
See alternatives to closing your HSA
LOOKING FOR FORMS?
You can complete many account management tasks online. For those you can't, log in to your account to access forms.
Learn more about HSA forms