If your organization is still receiving paper claim payments, you could be spending upwards of $9 per claim.* EPS by Optum can save your organization thousands of dollars per year. More than 1 million providers use EPS to receive electronic claims payments.
How we help
Streamline processes
Improve your claims reconciliation process, boost efficiencies and eliminate manual processes.
Streamline processes:
Select the method that works best for your practice: ACH/direct deposit or a reloadable virtual payment card
Simple, no-cost EFT enrollment
Our easy online application takes less than 10 minutes, and the service is free.
Enrollment details:
- Determine the payment method for your organization: ACH (direct deposit), Virtual Card Payments (VCP) or a combination of ACH and VCP, based on payer offering.
- No software to buy or install
- Enroll online
- PDF Fax Form
To enroll online you will need the following information/ documents to upload:
- Organization name, address information and tax identification number (TIN)
- Contact information for your designated EPS contacts
- Banking information and a voided check or bank letter for each account where payments will be deposited (for the ACH option)
- Your organization's federal W-9 form
Program benefits
Claims paid electronically are deposited directly to your designated bank account or loaded to a virtual payment card.
- Receive payment five to seven days sooner than you would a paper check
- Remittance information is available on the same day the payment is made
- Remittance data — 835 files and the claim PDFs — are available on the secure EPS website for 13 months
FAQs: Electronic payments and statements
Get answers to frequently asked questions about electronic payments and statements.
Read FAQsFAQs: Virtual card payments
Explore frequently asked questions about virtual card payments.
Get answersBilling Services Information
Learn about billing services, frequently asked questions and how to enroll for 3rd party billing companies.
Learn more:
3rd party billing companies:
Easily support the claims and reconciliation activities of your health care clients by enrolling online. You will be able to track claims, payment data and more all under a single account.
Providers using 3rd party billing companies:
It’s important that your billing service registers as a 3rd party billing service. Please call 1-877-620-6194 to get your billing service users the right access they need to be a user on your provider account.
Frequently asked questions
Learn more about billing services by reading the FAQ
Provider Support Resources
Have additional questions? Contact a provider support professional.
Contact us3rd party billing companies:
Easily support the claims and reconciliation activities of your health care clients by enrolling online. You will be able to track claims, payment data and more all under a single account.
Providers using 3rd party billing companies:
It’s important that your billing service registers as a 3rd party billing service. Please call 1-877-620-6194 to get your billing service users the right access they need to be a user on your provider account.
Frequently asked questions
Learn more about billing services by reading the FAQ
*CAQH 2016 Efficiency Index